If you require a non-standard transfer (such as RHB – Ingleby Cross, Kirkby Stephen – Keswick) then please email us with your request.
Note: For any moves that start within the next 48hrs you MUST call the office first on +44 (0) 17683 71777 with your request. Do not submit and pay until you have got the okay that we can do your move at short notice. Please note that late bookings may also be subject to a surcharge of £25.
Ennerdale Cat Crag, Black Sail, Helvellyn, Beak Hills Farm, South Side Farm, Eskdale , Boggle Hole YH and several accommodations located down in the old village of Robin Hoods Bay cannot be serviced. Bags for these places are retained overnight and dropped at the next location the following day – so you just need to take your essential overnight gear with you. Bags for Boggle Hole Youth Hostels and others in Robin Hoods Bay can be left at Bay Taxis in Thorpe Lane, Robin Hoods Bay. (small surcharge applicable).
You are responsible for making sure the place you have booked to stay is fully accessible to our drivers to drop and collect from between 8am-4pm. If you are using an AirBnB or similar you must give us any access code or instructions. Please be aware that if our driver is unable to obtain access then your bag will not be dropped / collected.
The maximum weight limit per bag is 20kg.>
Please review the details for your booking below, if any of the details are incorrect then use the previous button at the bottom of the form to go back and amend the details.
If you have a different transfer request please contact the office on +44 (0) 17683 71777 or use the chat function on this site.
Note - Temporarily, some cards may not be accepted. If you experience issues with your payment, please kindly contact the office on firstname.lastname@example.org or +44 (0) 17683 71777.